How to utilise social media effectively
Posted by Bridge PR & Media Services
A brand new report from Digital Marketers E-Consultancy has found that only ten per cent of UK businesses actually monitor their ROI from social media. This is despite the fact that more than three-quarters of respondents to the survey said they are either running an online community or plan to do so in the next 12 months. We have been promoting the value of social media and helping our clients utilise it effectively for the past couple of years but this report reveals that very few UK businesses are still not utilising the medium effectively enough to enjoy company growth Further figures state that 29% of marketers had set up their company’s own social media accounts in the last 12 months while 35% had been using social media for more than a year. Only 23% of businesses asked quoted social media as a part if their online presence. Those unable to monitor their ROI through social media must not be using it accurately so we thought that we would share our top five tips to effectively utilise social media marketing.
What do you hope to get out of your social media activity? Business growth and profit are one thing but which audiences are you looking to reach out to and connect with? Once you have niche audiences in mind, sit down and list as many keywords and phrases as you can that are dedicated to those audiences and your own business. Set up Google Alerts for those terms too – its free and provides valuable information with which you can monitor and measure you social media activity. By setting out with a clear plan in mind, you can execute a social media campaign that will bring the kind of results you want to see.
2. Build communities
From your list of words and phrases, research which ones would be good hashtags for Twitter and use them whenever you tweet about relevant content. Search for these hashtags within Twitter and follow those tweeting similar stories and information to you. Most importantly though, let people know that your business has entered the social media world and show them where to find you. Have follow icons on your home page and include your social media URLs on your business cards and promotional literature. Nobody will join your community of they don’t know it exists.
Get conversations going on Twitter. Ask people their opinions on topics relevant to you and your business. Make sure you only provide valuable content for people to engage with. They don’t care about what you had for breakfast but may want to discuss popular topics in the news with you.
As we have been saying for years, good quality content is the secret to successful social media. Create a blog and blog regularly on topics that matter to you and your audience. Share your blog posts with your social media collectives and encourage them to comment and share within their own circles. When sharing content though, make sure you are consistent. Pay attention to your tone and style and be consistent with this. If you suddenly switch things around, people will just lose interest.
Get in your call to action. Offer a free ebook or catalogue for example or invite them to read your testimonials to get an idea of the kind of successful work you have done in the past. Without an effective call to action, very few people will actually consider your business for a service; many choosing to keep you as a social media associate instead.
To get the most out of your social media activity, give Bridge PR and Media Services a call today on 02476 520 025
Posted on May 17, 2012, in "digital media", Bridge PR, PR in Coventry, Social media marketing and tagged "digital media", business, Coventry, Marketing, PR, ROI, social media. Bookmark the permalink. Leave a comment.